Effective Date: January 28, 2025
Fire Clean-up (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when visiting our website, www.fire-clean-up.com (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
a. Information You Provide to Us:
- Name
- Email address
- Phone number
- Address
- Any additional information you provide when contacting us through forms, emails, or other methods.
b. Information Automatically Collected:
When you visit our Site, we may automatically collect the following data:
- IP address
- Browser type and version
- Device information
- Referring website
- Pages visited and time spent on the Site
- Cookies and similar tracking technologies (see Section 6).
c. Third-Party Information:
We may receive personal information about you from third parties, such as analytics providers (e.g., Google Analytics) or advertising networks.
2. How We Use Your Information
We use your personal information for the following purposes:
To detect, prevent, and address technical or security issues.
To provide and manage our services.
To respond to your inquiries and requests.
To process payments and transactions (if applicable).
To send updates, newsletters, or promotional materials (you may opt out at any time).
To improve our Site, services, and customer experience.
To comply with legal and regulatory obligations.
3. Legal Basis for Processing (GDPR Compliance)
We process your personal data under the following legal bases:
Legal Obligations: To comply with applicable laws and regulations.
Performance of a Contract: To fulfill your requests and provide our services.
Legitimate Interests: To improve our services and maintain security.
Consent: When you provide consent for receiving marketing communications.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following scenarios:
a. Service Providers:
We may share your information with third-party service providers who assist us with website hosting, payment processing, marketing, and analytics.
b. Legal Obligations:
We may disclose your personal information to comply with legal obligations, court orders, or governmental requests.
c. Business Transfers:
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When we no longer need your data, we securely delete or anonymize it.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; however, doing so may impact certain functionalities of the Site.
We use the following types of cookies:
- Essential Cookies: Necessary for the Site’s operation.
- Performance Cookies: Help us analyze how visitors use our Site.
- Advertising Cookies: Used for marketing and promotional purposes.
For more details, please refer to our Cookie Policy (if available).
7. Your Rights (Under GDPR)
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, subject to legal exceptions.
- Right to Restrict Processing: Request limitations on how we process your data.
- Right to Data Portability: Request a copy of your data in a machine-readable format.
- Right to Object: Object to the processing of your data for direct marketing or legitimate interests.
- Right to Withdraw Consent: Withdraw your consent for data processing at any time.
- Right to Lodge a Complaint: File a complaint with your local data protection authority.
To exercise your rights, please contact us at [email protected].
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately at [email protected].
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” at the top will be revised.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Fire Clean-up
1431 Ocean Ave.
Santa Monica, CA 90401
📧 Email: [email protected]
🌐 Website: www.fire-clean-up.com